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Hospital IT Consulting & Support

It makes a difference when the consultants who guide your staff were “in the trenches” themselves, having served as nurses, claims managers and other operations personnel who know how to integrate IT systems with workflow management.

For over a decade, Blue Eagle consultants have been helping hospitals integrate their IT systems and workflow management to assure maximum return on the technology investment while delivering top quality patient care. Our consultants have been “in the trenches” themselves for an average of 5 to 7 years, having served as nurses, claims managers and other operations personnel, so they know exactly how to guide and advise your staff through the ins-and-outs of hospital technology and its impact on the patients you serve. Blue Eagle is available for System Selection and Implementation through Optimization, Systems Support, staffing, Analytics, and Go-live.

We can best support you and provide your organization with consistent results. Whether you need to install a new EMR platform, provide maintenance and upgrades to an existing one, or simply make HCC coding easier and more efficient, Blue Eagle Consulting’s skilled professionals and project teams provide the expertise that complements your hospital business.

Our consultants have hands-on experience with all the leading technology systems and software, including Epic, Cerner, Siemens, McKesson, Meditech, Allscripts, athenahealth, NextGen, eClinicalWorks, Healthland, MedHost, CSPI, Evident, GE Healthcare, Lawson, and PeopleSoft.

Blue Eagle’s strategic advisory services for hospitals are focused on helping you select the most appropriate IT system for your operation, including assisting you with such import upfront needs as:

  • IT Strategy and Planning
  • System Selection
  • Assessments
  • Contract Negotiation
  • Project Cost Estimating 

We take the time to understand and leverage your hospital’s organizational culture, hierarchy, and internal patient, medical staff, and employee dynamics. We craft solutions to make sure your system meets your objectives and key initiatives while generating staff enthusiasm and commitment through:

  • Listening to what you want to do
  • Interpersonal communications
  • Working with your team
  • Turning your vision into a realistic how-to-do-it strategy
  • Development of an achievable tactical plan, with an approach, methodology, and resources to stay on schedule and on budget

Our consultants have hands-on experience with all the leading technology systems and software, including Epic, Cerner, Siemens, McKesson, Meditech, Trizetto, Amisys, Allscripts, athenahealth, NextGen, eClinicalWorks, GE Healthcare, Lawson, and PeopleSoft.

Blue Eagle’s Implementation Services cover the full gamut of technology and organizational readiness, from Pre-Implementation, Workflow Assessment and Optimization, Vendor Specific Best Practices, to planning to Technical Build, Configuration, Testing and Training. We support our hospital clients through every stage of implementation planning and readiness.

We’re at the ready to assist with such important implementation issues as:

  • Pre-Implementation Planning
  • Workflow Assessment, Documentation, and Design
  • IT Organizational Readiness and Design
  • Activation
  • Leadership Development & Mentoring
  • Program and Project Management
  • System Build
  • Testing
  • Training
  • Support
  • Application-focused System Reviews
  • Benefits Realization & Optimization
  • Custom Reporting Solutions
  • Affiliate Solution Strategy, Development, Execution, & Optimization
  • EHR (electronic health record) Implementation


At Blue Eagle, we recognize that IT success goes way beyond system implementation. Through our optimization services, you can maximize the long-term value and effectiveness of your technology solutions. That’s why Blue Eagle will help with:

  • Performance Improvement
  • Revenue Cycle Management
  • System Upgrades
  • Post-live Assessments
  • Reports/Analytics

In addition, our consultants can also offer specific EHR Optimization Services. Whether you are stabilizing, addressing a specific problem area, or are ready to take your system and users to the next level, Blue Eagle can bring you the talent to improve and optimize your hospital’s EHR adoption, including:

  • Physician Adoption and Usability (ambulatory and inpatient)
  • Nursing
  • Multidisciplinary Adoption and Workflow Integration
  • Medication Management
  • Revenue Cycle
  • System Enhancements and Support

Many hospital organizations prefer to let their people focus exclusively on learning the new applications. Blue Eagle consultants can step in and deliver the expert resources to maintain and support your legacy applications, as well, while your own staff focuses on the new applications.

Our consultants are knowledgeable and certified in 14 legacy systems, and we’re able to make any modifications needed to keep any or all of them in service before you replace them in favor of newer applications, if that’s the route you take.

We also provide our hospital clients with exceptionally competitive rates. You can expect a remarkably cost-effective solution, while lifting the burden of supporting your legacy applications.

Whether you need support for your legacy system or migration assistance, Blue Eagle consultants help. We have experience with systems such as: Siemens Invision/Medseries, Meditech Client Server/Magic, Cerner Classic, McKesson Horizon/STAR, IDX/Flowcast, and many more…

We have the high-quality resources to help you build, support, extend and optimize your IT and management systems. Blue Eagle consultants have hands-on experience with the leading software vendors, so we can provide additional personnel when you need them for as long as you need them, including:

  • Configuration and Optimization SME’s
  • Certified Application Analysts
  • Workflow advisement
  • Project Managers
  • Instructional Designers and Trainers
  • Interim Clinical Support
  • Report Writers
  • Interface Engineers
  • Interim IT Team Managers and Directors
  • EHR Coding Assistance
  • Go-Live Support
  • Data Analysts

Plus, we also offer these specialized resources:

  • Specialized Nurses—Pre-screened RNs and LPNs to assist with your clinical needs. They can augment your time sensitive HEDIS chart reviews, Prior Authorization assistance, Appeals and Audits, clinical chart review, and more our team can assist. Each member is extensively vetted and has experience in GPR, STARS, billing, coding, and utilization updates, pre-authorization, or project management.
  • ICD-10/HCC Consulting Resources—to ensure a smooth ICD-10 conversion at any stage or your ICD-10 project, from planning and strategy; to implementation; to program and project management; to code mapping, interface development and upgrade, payer and vendor testing, updates to billing, coding, and utilization; to specialized implementations (labs, payers, reports); to new billing workflow, to post-go-live support for all major EHR vendors

Healthcare margins and reimbursements are shrinking every year. The steady stream of new rules, new codes, and new quality measures mean that your ability to optimize performance and make key decisions for your organization are under constant threat. A strong, reliable data environment is your key to making decisions, advancing program performance, and achieving a new level of overall organizational awareness. Click here for an overview of our Data Analysts services.  

Blue Eagle analytic services provide the “heavy lifters” for your hospital’s data projects. Our veteran consulting resources and business analysts have both the software/technical and operational/clinical expertise answer this growing need with assistance to help you:

  • Enterprise Data Warehousing—to corral data from EHR and other clinical systems corral EHR data from its various sources and making it accessible and usable in decision-making…including managing data abstraction, conversion and archiving projects in enterprise environments
  • Enterprise BI (business intelligence) Assessments—to evaluate and audit the current state of your data compared to current industry standards and applicable CMS guidelines, recommending solutions, providing reporting resources, and managing projects
  • Reporting Optimization/Backlog Relief—to take specs and generate reports, plus also direct you to the most meaningful information, including training your team to operate more efficiently, or assist in clearing a backlog reports that may have your current technical staff overwhelmed
  • Architecture support (HL7, X-12)
  • Interface/Integration services
  • HCC coding and risk-adjustment services
  • Population health management (PHM)
  • Custom report development
  • Date Conversions/Migration
  • Data Mapping and Modeling

Blue Eagle is available to help you go-live with your new EHR system and applications and help you improve care and increase revenue by effectively managing your people, processes, and technology. Our Go-Live team will help remove the stress, so you can calmly and successfully take your project across the finish line, and we’ll be there with “elbow” support to help you avoid the road bumps and mine fields, including assistance with:

  • Go-Live Preparation and Planning—to seamlessly speed up adoption, stick to your schedule, and stay under budget
  • Installing and Configuring Hardware—with minimum disruptions and interruptions to ongoing patient care and team communications
  • Close-at-Hand Support—to ensure that everything is performing as planned and is working according to Hoyle
  • Testing—we’ll help you test and retest scores of sample scenarios and different treatments so every aspect works perfectly and the pieces mesh together like clockwork
  • Accessing Quality Data—so personnel can make instant decisions on patient care and hospital operation
  • Cyber Security—to help you avoid or deal with network vulnerabilities, breaches, nefarious criminals and negligent employees are just a few of the threats that your organization faces, including education on cyber defense and safety

What’s new? What’s a hot topic? What regulations should you know about? What’s Blue Eagle been up to? How can our consultants help your organization? Our useful, informative, enlightening resources help you stay in-the-know with:

  • eBooks on such topics as significant subjects as finding the right healthcare consulting partner and getting value out of your vendor management partner
  • Blogs that regularly tell you about upgrades, changes, staffing decisions, regulations, testing, and much more
  • White Papers to guide you through specific topics of interest to hospitals, like coding compliance
  • Case Studies to show exactly how Blue Eagle consultants have helped healthcare organizations around the country meet and exceed their needs

Our service is time-tested and proven, enabling us to provide you with consistent results and an attractive return on your time and technology investments.With our support, you can stay focused on the efficient use of your software systems for the day-to-day business of patient care, hospital operations, personnel management, claims processing, planning, and more for a wide variety of supplemental hospital service needs.

To learn more about Blue Eagle Consulting services click here.


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